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We have significantly reduced the time it takes to let complainers know whether their complaints are admissible for investigation, and we are continuing to improve on these waiting times. You can find average timescales for each stage of the complaint handling process for all complaints on this page of our website.

Data Protection Policy

| HR policies | Corporate

This policy applies to all employees and to contractors with access to personal data.  It sets out how the organisation will ensure that personal data is managed safely, effectively and
in line with the requirements of the GDPR.

This policy is supplemented by the ESC's Data Protection Procedures

Download publication as pdf
Download Data Protection Policy publication as pdf
Download publication as word document
Download Data Protection Policy publication as word document